
Post-Sea Program
Passenger Ship Familiarization (PSF) – Crowd Management
A 1-day DG Shipping-approved course that prepares seafarers to manage passengers and crowds effectively in emergencies on board passenger ships.
Duration
3 days
Affiliation
Indian Maritime University (IMU)
Approval
Directorate General of Shipping, Government of India
Quick Facts
- Fee
- The Passenger Ship Familiarization (PSF) – Crowd Management fee at Eurotech Maritime Academy, Kochi is ₹5,750, including study materials.
- Duration
- 3 days
- Eligibility
- This course is mandatory for all seafarers intend to join passenger ships.
- Approval
- Approved by the Directorate General of Shipping, Government of India (DGS course ID 5211).
Passenger Ship Familiarization (PSF) – Crowd Management fees
Course fee
₹5,750
For the whole course of 3 days, paid at booking.
The fee is the same for every candidate, from Kerala, the rest of India or abroad, and the course is held at the Kochi campus. Book a batch date on this page to hold a seat; the fee is paid online when you book.
Fees can change; a confirmed booking keeps the fee quoted when it was paid. Cancellations follow the cancellation and refund policy. Compare with every other short course on the STCW and short course fees page.
Who takes this course
This course is mandatory for seafarers intending to join passenger ships, regardless of rank or department, so that they can manage passengers and crowds during onboard emergencies.
After the course
Completing this course and its exit exam qualifies the seafarer to serve on passenger ships with the required crowd management competency.
Important Notice
Bring CDC, passport, and certificates on the first day.
Course Details
Course Overview
The Passenger Ship Familiarization (PSF) – Crowd Management course is required for seafarers assigned duties on passenger vessels. It provides knowledge and skills to manage passengers during normal and emergency conditions, including effective communication, crowd control, and assisting individuals with special needs. The course complies with STCW Regulation V/2 and DG Shipping requirements.
Curriculum Overview
Classroom and interactive session covering passenger care and crowd safety techniques
DGS Course ID
5211
Exit Exam
Applicable
E-Learning
Applicable
E-Learning Hours
10
Pass Mark
60%
Course Validity
-
Key Program Features
- Required for personnel working on passenger ships
- Focused on real-life crowd handling and communication
- STCW-compliant curriculum with practical simulations
- Special emphasis on assisting passengers in distress
Learning Outcomes
- Confident handling of passenger safety during emergencies
- Communication skills for calm evacuation and coordination
- Understanding of ship layout, safety equipment, and alarm systems
- Awareness of procedures for managing persons with disabilities
Required Documents
- INDOS
- Passport
Document Submission
Upload documents during application or via your profile after enrollment.
Reporting Time
9.00 AM
Batch Strength Policy
As per D G Shipping Training Circular No 4 of 2018 MTI’s are directed not to conduct any batch, if the batch strength is less than 25% of the approved intake capacity granted by the Directorate.
Dress Code
Formals (Collarless T-shirt’s, Shorts, Sandals, Bathroom slippers are not permitted)
- Module 1: Crowd management principles
- Module 2: Communication and coordination
- Module 3: Passenger behavior and stress response
- Module 4: Evacuation and safety procedures
- Module 5: Emergency equipment and alarm systems
Mandatory Requirements
- This course is mandatory for all seafarers intend to join passenger ships
DETAILS & SCHEDULE
Euro Tech Maritime Academy
Kakkattikara, Panchayath Road, Kizhakkambalam, Ernakulam, Kochi, Kerala 683562
Stay & Lodging
Fee Structure
- Course Fee₹5,750.00
- Study MaterialsIncluded
- Total₹5,750.00
Questions
Questions about Passenger Ship Familiarization (PSF) – Crowd Management
The fee, duration, eligibility and approval stated here are the same figures shown above; ask the admissions team about anything the page does not cover.
The Passenger Ship Familiarization (PSF) – Crowd Management fee at Eurotech Maritime Academy, Kochi is ₹5,750, including study materials.
Passenger Ship Familiarization (PSF) – Crowd Management runs for 3 days at the Kochi campus; batch dates are listed on this page.
This course is mandatory for all seafarers intend to join passenger ships.
Approved by the Directorate General of Shipping, Government of India (DGS course ID 5211).
At Eurotech Maritime Academy's campus in Kizhakkambalam, Ernakulam district, Kochi, Kerala. Candidates from other cities and from abroad train here; the course is not offered at any other centre.
Choose a batch date on this page and book online; the fee is paid at booking. Sign in with your mobile number or email, or register first if you are new to Eurotech.

