
Post-Sea Program
Passenger Ship Familiarization (PSF) – Crowd Management
A 1-day DG Shipping-approved course that prepares seafarers to manage passengers and crowds effectively in emergencies on board passenger ships.
Duration
3 days
Affiliation
Indian Maritime University (IMU)
Approval
Directorate General of Shipping, Government of India
Important Notice
Bring CDC, passport, and certificates on the first day.
Course Details
Course Overview
The Passenger Ship Familiarization (PSF) – Crowd Management course is required for seafarers assigned duties on passenger vessels. It provides knowledge and skills to manage passengers during normal and emergency conditions, including effective communication, crowd control, and assisting individuals with special needs. The course complies with STCW Regulation V/2 and DG Shipping requirements.
Curriculum Overview
Classroom and interactive session covering passenger care and crowd safety techniques
DGS Course ID
5211
Exit Exam
Applicable
E-Learning
Applicable
E-Learning Hours
10
Pass Mark
60%
Course Validity
-
Key Program Features
- Required for personnel working on passenger ships
- Focused on real-life crowd handling and communication
- STCW-compliant curriculum with practical simulations
- Special emphasis on assisting passengers in distress
Learning Outcomes
- Confident handling of passenger safety during emergencies
- Communication skills for calm evacuation and coordination
- Understanding of ship layout, safety equipment, and alarm systems
- Awareness of procedures for managing persons with disabilities
Required Documents
- INDOS
- Passport
Document Submission
Upload documents during application or via your student profile after enrollment.
Reporting Time
9.00 AM
Batch Strength Policy
As per D G Shipping Training Circular No 4 of 2028 MTI’s are directed not to conduct any batch, if the batch strength is less than 25% of the approved intake capacity granted by the Directorate.
Dress Code
Formals (Collarless T-shirt’s, Shorts, Sandals, Bathroom slippers are not permitted)
- Module 1: Crowd management principles
- Module 2: Communication and coordination
- Module 3: Passenger behavior and stress response
- Module 4: Evacuation and safety procedures
- Module 5: Emergency equipment and alarm systems
Mandatory Requirements
- This course is mandatory for all seafarers intend to join passenger ships
DETAILS & SCHEDULE
Stay & Lodging
Fee Structure
- Course Fee₹5,750.00
- Study MaterialsIncluded
- Total₹5,750.00

